Shipping and Returns

Once you have placed your order you will receive a confirmation email. If you do not receive a confirmation email please contact us directly -

Please Note: All items are hand made and Mistico Gifts requires 7 business days to create your order before posting it. Shipping will be guaranteed on or before the eighth day of your order. For urgent orders please email before placing the order to ensure we are able to get it to you before your required date.

If items are lost in the post, Mistico Gifts reserves the right to send out a replacement. Items that are delayed due to Australia Post are not covered for a refund if they are successfully delivered even though not on time. 

Mistico Gifts fulfills all orders using Australia Post.